Privacy Policy

Protecting your privacy is our priority at MediSoftware, ensuring your data is used transparently and securely.

1. Information We Collect

We may collect and process the following types of personal and usage data:

a) Personal Information

  • Full name

  • Email address

  • Company name

  • Contact number

  • Billing and payment information

  • Job title or role

b) Technical & Usage Information

  • IP address and browser type

  • Device information

  • Log data (timestamps, pages visited, referring URLs)

  • Cookies and similar tracking technologies

c) Account and Service Usage Data

  • Login credentials (securely stored and encrypted)

  • SaaS module usage statistics

  • Preferences and communication settings

  • Support queries and customer service communications


2. How We Use Your Information

We use the information we collect to:

  • Provide access to our platforms and services

  • Create and manage your account

  • Process transactions and billing

  • Deliver customer support and respond to inquiries

  • Improve our products and user experience

  • Customize content and recommendations

  • Notify you of product updates, service changes, or promotions (only if you’ve opted in)

  • Comply with legal obligations or enforce our terms of service


3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share information in the following cases:

  • Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., hosting, payment processing, analytics), bound by strict confidentiality agreements.

  • Legal Requirements: If required by law, subpoena, or to protect the rights, property, or safety of Medisoftware, our users, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transition.


4. Data Security

We implement robust technical and organizational measures to protect your data, including:

  • Secure socket layer (SSL) encryption

  • Encrypted databases and backups

  • Role-based access control

  • Regular security audits and vulnerability testing

Despite our efforts, no system is 100% secure. You are encouraged to protect your own login credentials and notify us immediately of any suspected breach.


5. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and accounting requirements

  • Support product-related analytics and troubleshooting

You may request deletion of your data at any time, subject to certain exceptions.


6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing communications

  • Port your data to another provider (data portability)

To exercise these rights, please contact: contact@medisoftware.com


7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website performance. You can manage your preferences through your browser settings or our cookie consent tool.


8. Third-Party Links

Our services may contain links to third-party websites or platforms. We are not responsible for the privacy practices of these external sites. We recommend reviewing their policies before sharing any personal data.


9. Children’s Privacy

Medisoftware does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal data, please contact us immediately.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Significant changes will be communicated via email or in-app notifications.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

📧 Email: contact@medisoftware.com
🏢 Address: 30 N Gould St Ste R Sheridan, WY 82801, USA
📞 Phone: +19144316806